Careers

Permanent
Posted 7 months ago

Company: HLX Staffing

At HLX Staffing, a global leader in virtual staffing solutions, we are currently looking for a detail-oriented and organized Credentialing Specialist to join our team at our offshore center. This role will work according to worldwide time zones, ensuring seamless support for our clients across the globe.

Responsibilities:

  1. Manage the entire credentialing process from start to finish for healthcare professionals.
  2. Maintain up-to-date data for each provider in credentialing databases and online systems.
  3. Ensure timely renewal of licenses and certifications.
  4. Review application materials and verify professional credentials of healthcare providers.
  5. Prepare and maintain accurate reports and records.
  6. Work closely with healthcare providers to collect necessary information and documents.
  7. Respond to credentialing inquiries with professionalism and in a timely manner.

Job Requirements:

  1. Proven experience as a Credentialing Specialist or similar role in healthcare.
  2. Knowledge of medical terminology and certification standards.
  3. Proficiency with databases and document management systems.
  4. Excellent organizational skills and attention to detail.
  5. Ability to manage multiple tasks and meet deadlines in a dynamic work environment.
  6. Superior written and verbal communication skills.

Qualification Requirements:

  1. A degree in Healthcare Administration, Business Administration, or a related field is preferred.
  2. Prior experience in a healthcare setting is required, preferably in a credentialing role.
  3. Familiarity with the National Committee for Quality Assurance (NCQA) standards and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards.
  4. Strong computer skills, including Microsoft Office Suite.
  5. Fluency in English; multilingualism is a plus.

Ideal Candidate Qualities:

The ideal candidate for this role should be meticulous, reliable, and able to maintain confidentiality. They should have a strong understanding of healthcare regulations and medical terminology. Exceptional communication skills are required to liaise with healthcare providers and internal teams effectively. The ability to work independently, manage multiple priorities, and adapt to shifting priorities is crucial for success in this role.

HLX Staffing is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

[forminator_form id="6854"]

Job Features

Job CategoryCredentialing Specialists

Company: HLX Staffing At HLX Staffing, a global leader in virtual staffing solutions, we are currently looking for a detail-oriented and organized Credentialing Specialist to join our team at our offs...

Company: HLX Staffing

HLX Staffing, a global leader in virtual staffing solutions, is seeking a meticulous and efficient Healthcare Data Entry Operator to join our team at our offshore center. This role will work according to worldwide time zones, providing reliable data entry support to our healthcare clients across the globe.

Responsibilities:

  1. Enter patient information into electronic health records accurately and efficiently.
  2. Review data for deficiencies or errors, correct any incompatibilities if possible, and check the output.
  3. Secure information by completing database backups.
  4. Maintain confidentiality of sensitive healthcare information in line with privacy regulations.
  5. Update and maintain patient records with timely and accurate information.
  6. Respond to requests for data retrieval in a timely manner.
  7. Collaborate with the healthcare team to ensure data accuracy and integrity.

Job Requirements:

  1. Proven data entry work experience, preferably in a healthcare setting.
  2. Fast typing skills; knowledge of touch-typing system is a strong advantage.
  3. Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel, etc.).
  4. Basic understanding of databases.
  5. Great attention to detail.
  6. Confidentiality and integrity, given the nature of the job.
  7. High school degree or equivalent; higher degree in a relevant discipline will be preferred.

Qualification Requirements:

  1. A high school diploma or equivalent; additional computer training or certification will be an asset.
  2. Previous experience as a data entry operator, data entry clerk or similar position.
  3. Familiarity with healthcare terminology and medical codes.
  4. Proficiency in Microsoft Office Suite.
  5. Fluency in English; multilingualism is a plus.

Ideal Candidate Qualities:

The ideal candidate for this role should be detail-oriented, reliable, and able to maintain confidentiality. They should possess excellent typing skills and a strong understanding of data confidentiality principles. The ability to work independently, manage multiple priorities, and adapt to shifting priorities is crucial for success in this role.

HLX Staffing is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

[forminator_form id="6854"]

Job Features

Job CategoryHealthcare Data Entry Operator

Company: HLX Staffing HLX Staffing, a global leader in virtual staffing solutions, is seeking a meticulous and efficient Healthcare Data Entry Operator to join our team at our offshore center. This ro...

Permanent
Posted 7 months ago

Company: HLX Staffing

HLX Staffing is a global leader in providing virtual staffing solutions. We are currently seeking a dedicated and highly organized Virtual Executive Assistant to join our offshore center. This role will work according to worldwide time zones, ensuring seamless support for our executives across the globe.

Responsibilities:

  1. Provide top-tier administrative support to company executives.
  2. Manage and coordinate executives' calendars, including setting up meetings and events across multiple time zones.
  3. Prepare reports, presentations, and agendas for meetings.
  4. Coordinate travel arrangements and itineraries for executives.
  5. Handle confidential information with the utmost discretion.
  6. Monitor and manage executive emails, responding or escalating as necessary.
  7. Assist in preparing regular company reports.
  8. Conduct research on various topics as requested by executives.

Job Requirements:

  1. Proven experience as an executive assistant or other relevant administrative support experience.
  2. Comprehensive knowledge of MS Office suite.
  3. Ability to organize a daily workload by priorities.
  4. Ability to meet deadlines in a fast-paced, quickly changing environment.
  5. A proactive problem-solver with strong decision-making skills.
  6. Professional level verbal and written communication skills.

Qualification Requirements:

  1. A degree in Business Administration or a related field is preferred.
  2. At least 3 years of experience in a similar role.
  3. Excellent organizational and time management skills.
  4. Exceptional interpersonal skills and a friendly demeanor.
  5. Proficiency in Microsoft Office Suite and other management software.
  6. Fluency in English; multilingualism is a plus.

Ideal Candidate Qualities:

The ideal candidate for this role is a self-motivated individual who thrives in a fast-paced, remote work environment. They should be resourceful and able to multitask effectively. Their exceptional communication skills will allow them to liaise with various internal departments and external stakeholders. A high level of discretion and confidentiality is required due to the sensitive nature of information handled in this role. If you are a detail-oriented professional with exceptional organizational skills and a passion for administrative work, we would love to hear from you.

HLX Staffing is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

[forminator_form id="6854"]

Job Features

Job CategoryVirtual Executive Assistants

Company: HLX Staffing HLX Staffing is a global leader in providing virtual staffing solutions. We are currently seeking a dedicated and highly organized Virtual Executive Assistant to join our offshor...

Permanent
Posted 7 months ago

Company: HLX Staffing

HLX Staffing, a global pioneer in providing virtual staffing solutions, is currently in search of an organized and proactive Virtual Assistant. This role is based at our offshore center and operates according to worldwide time zones, ensuring seamless support for our clients across the globe.

Responsibilities:

  1. Provide administrative support to ensure efficient operation of the office.
  2. Handle incoming calls and other communications.
  3. Manage calendar for appointments, team meetings, and deadlines.
  4. Create and update records ensuring accuracy and validity of information.
  5. Coordinate with team members and communicate relevant information.
  6. Draft correspondence and handle requests and queries appropriately.
  7. Assist in planning and arranging events, including organizing catering.
  8. Maintain stock lists and orders office supplies as needed.

Job Requirements:

  1. Proven experience as a Virtual Assistant or relevant role.
  2. Familiarity with current technologies and virtual collaboration tools.
  3. Experience with word-processing software and spreadsheets (e.g. MS Office).
  4. Knowledge of online calendars and scheduling (e.g. Google Calendar).
  5. Excellent phone, email, and instant messaging communication skills.
  6. Excellent time management skills.
  7. Solid organizational skills.

Experiences and Qualification Requirements:

  1. High school diploma; additional qualifications as an administrator or Executive Assistant are a plus.
  2. Proven experience as a virtual assistant or relevant role.
  3. Proficiency in Microsoft Office Suite.
  4. Experience with office management tools.
  5. Fluency in English; multilingualism is a plus.

Ideal Candidate Qualities:

The ideal candidate for this role should be a tech-savvy professional with excellent time management skills and the ability to multitask and prioritize work. They should be detail-oriented, with outstanding communication and interpersonal skills, and the ability to handle sensitive information confidentially. If you are a self-starter who works well independently, and adaptable to different time zones, we would love to meet you.

HLX Staffing is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\

[forminator_form id="6854"]

Job Features

Job CategoryVirtual Assistant Services

Company: HLX Staffing HLX Staffing, a global pioneer in providing virtual staffing solutions, is currently in search of an organized and proactive Virtual Assistant. This role is based at our offshore...

Company: HLX Staffing

HLX Staffing, a global leader in virtual staffing solutions, is seeking an experienced and motivated Onboarding and Training Specialist. This role is based at our offshore center and operates according to worldwide time zones, ensuring comprehensive onboarding and training for our diverse team members across the globe.

Responsibilities:

  1. Develop, implement, and manage onboarding programs for new hires.
  2. Coordinate with hiring managers to schedule onboarding sessions.
  3. Ensure all new hire paperwork is completed and processed.
  4. Conduct and facilitate training sessions for employees.
  5. Monitor employee performance and response to training.
  6. Evaluate the effectiveness of training programs and recommend improvements.
  7. Maintain updated curriculum database and training records.
  8. Host train-the-trainer sessions for internal subject matter experts.

Job Requirements:

  1. Proven experience as an Onboarding Specialist, Training Specialist or similar role.
  2. Knowledge of various training and teaching methods.
  3. Good understanding of talent management and succession planning.
  4. Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
  5. Excellent communication skills with the ability to effectively communicate complex information.
  6. Strong organizational skills with business-oriented thinking.

Experiences and Qualification Requirements:

  1. Bachelor’s degree in Human Resources, Business Administration, or relevant field.
  2. Proven work experience as an Onboarding Specialist, Training Specialist or similar role.
  3. Experience designing curriculum and training materials.
  4. Familiarity with e-learning platforms and practices.
  5. Fluency in English; multilingualism is a plus.

Ideal Candidate Qualities:

The ideal candidate for this role should be a confident public speaker and a devoted educator who is up-to-date on the latest tools and resources needed to improve employee training and performance. They should have experience managing multiple projects concurrently and possess excellent time management and organizational skills. A commitment to continuous professional development, outstanding written and verbal communication skills, and a high level of attention to detail are also essential for this role.

HLX Staffing is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

How to Apply:

Interested candidates are invited to submit their resume, along with a cover letter outlining their suitability for the role, to info@hlxstaffing.com.

[forminator_form id="6854"]

Job Features

Job CategoryOnboarding and Training Specialists

Company: HLX Staffing HLX Staffing, a global leader in virtual staffing solutions, is seeking an experienced and motivated Onboarding and Training Specialist. This role is based at our offshore center...

Company: HLX Staffing

HLX Staffing, a global leader in virtual staffing solutions, is seeking a dedicated and knowledgeable Clinical Informatics Support Staff member to join our team. This role is based at our offshore center and operates according to worldwide time zones, providing critical support and expertise to our healthcare clients across the globe.

Responsibilities:

  1. Provide technical support to users of clinical information systems.
  2. Troubleshoot and resolve issues related to clinical software and hardware.
  3. Assist in the design, development, and maintenance of clinical databases.
  4. Train healthcare staff on the use of clinical information systems.
  5. Collaborate with IT and healthcare professionals to ensure system functionality and efficiency.
  6. Assist in the implementation and upgrades of clinical information systems.
  7. Contribute to the development of policies and procedures for clinical data management.

Job Requirements:

  1. Proven experience in a clinical informatics or health information technology role.
  2. Strong understanding of clinical processes and terminology.
  3. Proficiency in clinical software and databases.
  4. Excellent problem-solving and analytical skills.
  5. Exceptional communication and training abilities.
  6. Ability to work collaboratively with multidisciplinary teams.

Experiences and Qualification Requirements:

  1. Bachelor’s degree in Health Informatics, Nursing, Information Technology, or a related field.
  2. Proven work experience in clinical informatics, health information technology, or a similar role.
  3. Experience with electronic health records (EHR) systems and other clinical software.
  4. Fluency in English; multilingualism is a plus.

Ideal Candidate Qualities:

The ideal candidate is a detail-oriented professional with a strong understanding of both healthcare and information technology. They should be comfortable working with diverse teams, possess excellent communication skills, and have the ability to translate complex technical concepts into understandable terms for healthcare staff. The ability to manage multiple tasks and projects, along with a dedication to continuous learning in the ever-evolving field of health informatics, is essential.

HLX Staffing is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

[forminator_form id="6854"]

Job Features

Job CategoryClinical Informatics Support Staff

Company: HLX Staffing HLX Staffing, a global leader in virtual staffing solutions, is seeking a dedicated and knowledgeable Clinical Informatics Support Staff member to join our team. This role is bas...

Permanent
Posted 7 months ago

Company: HLX Staffing

HLX Staffing, a global pioneer in virtual staffing solutions, is seeking a dedicated and knowledgeable Virtual Medical Assistant to join our team. This role is based at our offshore center and operates according to worldwide time zones, offering critical support to our healthcare clients around the globe.

Responsibilities:

  1. Assist with telemedicine visits, including patient intake, documentation, and follow-up.
  2. Manage patient records and data using electronic health record (EHR) systems.
  3. Schedule appointments and coordinate patient care.
  4. Communicate with patients via phone, email, or video conferencing.
  5. Assist healthcare providers with clinical tasks, such as ordering tests and managing prescriptions.
  6. Provide administrative support, including billing and insurance coding.
  7. Adhere to all HIPAA regulations and maintain patient confidentiality.

Job Requirements:

  1. Experience in a medical support role, preferably in a virtual setting.
  2. Familiarity with EHR systems and telemedicine platforms.
  3. Excellent verbal and written communication skills.
  4. Strong organizational skills and attention to detail.
  5. Ability to work independently and manage multiple tasks.
  6. Knowledge of medical terminology and healthcare procedures.

Experiences and Qualification Requirements:

  1. High school diploma or equivalent; certification as a Medical Assistant is a plus.
  2. Proven experience as a Medical Assistant or similar role in healthcare.
  3. Proficiency in healthcare software and systems.
  4. Understanding of medical regulations and healthcare best practices.
  5. Fluency in English; multilingualism is a plus.

Ideal Candidate Qualities:

The ideal candidate is an empathetic professional with a passion for patient care. They should be comfortable working independently in a virtual setting, have excellent communication skills, and be able to handle sensitive patient information with discretion and integrity. A strong understanding of healthcare software and medical terminology is crucial, as is the ability to adapt to changing priorities and demands.

HLX Staffing is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

[forminator_form id="6854"]

Job Features

Job CategoryVirtual Medical Assistants

Company: HLX Staffing HLX Staffing, a global pioneer in virtual staffing solutions, is seeking a dedicated and knowledgeable Virtual Medical Assistant to join our team. This role is based at our offsh...

Permanent
Posted 7 months ago

Company: HLX Staffing

HLX Staffing, a global leader in virtual staffing solutions, is on the lookout for a detail-oriented and organized Scheduler to join our team. This role is based at our offshore center and operates according to worldwide time zones, ensuring efficient scheduling of staff and resources across our global operations.

Responsibilities:

  1. Develop and manage schedules for staff members across different time zones.
  2. Coordinate with team leaders to allocate resources and ensure adequate staffing levels.
  3. Handle schedule changes and communicate them effectively to all affected parties.
  4. Monitor employee attendance and manage requests for time off.
  5. Provide reports on scheduling trends, staffing levels, and potential issues.
  6. Collaborate with HR to address staffing needs and concerns.
  7. Ensure compliance with company policies and relevant labor laws in scheduling practices.

Job Requirements:

  1. Proven experience as a Scheduler or similar role.
  2. Excellent understanding of scheduling principles.
  3. Proficiency in scheduling software and platforms.
  4. Strong communication and interpersonal skills.
  5. Exceptional organizational and multitasking abilities.
  6. Attention to detail and problem-solving skills.

Experiences and Qualification Requirements:

  1. High school diploma; additional certification in Human Resource Management is a plus.
  2. Proven work experience as a Scheduler, Planner or similar role.
  3. Experience with HRIS and workforce management systems.
  4. Fluency in English; multilingualism is a plus.

Ideal Candidate Qualities:

The ideal candidate for this role should be a detail-oriented problem solver with excellent interpersonal and communication skills. They should be comfortable working with scheduling software and able to adapt to changing priorities and demands. The ability to work independently and manage multiple tasks simultaneously is crucial for success in this role.

HLX Staffing is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

[forminator_form id="6854"]

Job Features

Job CategorySchedulers

Company: HLX Staffing HLX Staffing, a global leader in virtual staffing solutions, is on the lookout for a detail-oriented and organized Scheduler to join our team. This role is based at our offshore ...

Permanent
Posted 7 months ago

HLX Staffing, a world-class provider of virtual staffing solutions, is actively seeking dedicated and customer-focused Call Center Agents. This role is based at our offshore center and operates according to worldwide time zones, allowing us to provide exceptional service to our clients around the clock.

Responsibilities:

  1. Handle large amounts of inbound and outbound calls in a timely manner.
  2. Identify customers' needs, clarify information, research every issue and provide solutions or alternatives.
  3. Build sustainable relationships and engage customers by taking the extra mile.
  4. Keep records of all conversations in our call center database in a comprehensible way.
  5. Meet personal/team qualitative and quantitative targets.
  6. Follow communication “scripts” when handling different topics.

Job Requirements:

  1. Previous experience in a customer support role, preferably in a call center.
  2. Strong phone and verbal communication skills along with active listening.
  3. Familiarity with CRM systems and practices.
  4. Customer focus and adaptability to different personality types.
  5. Ability to multitask, set priorities and manage time effectively.

Experiences and Qualification Requirements:

  1. High school diploma or equivalent; higher degree in a related field will be appreciated.
  2. Proven experience as a Call Center Agent or similar customer service role.
  3. Proficiency in relevant computer applications.
  4. Knowledge of customer service practices and principles.
  5. Fluency in English; multilingualism is a plus.

Ideal Candidate Qualities:

The ideal candidate is patient and empathetic, with excellent communication and problem-solving skills. They should have the ability to handle stressful situations calmly and professionally, and be motivated by meeting customer needs and ensuring customer satisfaction. A strong team player who can also work independently, they will thrive in a fast-paced, dynamic environment.

HLX Staffing is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

[forminator_form id="6854"]

Job Features

Job CategoryCall Center Solutions

HLX Staffing, a world-class provider of virtual staffing solutions, is actively seeking dedicated and customer-focused Call Center Agents. This role is based at our offshore center and operates accord...

Company: HLX Staffing

HLX Staffing, a global leader in virtual staffing solutions, is currently seeking a proactive and knowledgeable Information Technology Support professional. This role is based at our offshore center and operates according to worldwide time zones, delivering high-quality IT support to our clients across the globe.

Responsibilities:

  1. Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  2. Respond to queries either in person or over the phone.
  3. Write training manuals and train computer users.
  4. Maintain daily performance of computer systems.
  5. Install, modify, and repair computer hardware and software.
  6. Run diagnostic programs to resolve problems.
  7. Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
  8. Follow up with clients to ensure issues have been resolved.

Job Requirements:

  1. Proven experience in an IT support role.
  2. Strong knowledge of computer systems, hardware, and software.
  3. Excellent problem-solving and troubleshooting skills.
  4. Ability to communicate technical information to non-technical users.
  5. Exceptional customer service skills and patience when dealing with difficult issues.
  6. Ability to work independently and manage multiple tasks.

Experiences and Qualification Requirements:

  1. Bachelor’s degree in Information Technology, Computer Science, or a related field.
  2. Proven work experience in IT support, desktop support, or a similar role.
  3. Proficiency in Windows/Mac OS and office software suites.
  4. Knowledge of network security practices and anti-virus programs.
  5. Fluency in English; multilingualism is a plus.

Ideal Candidate Qualities:

The ideal candidate is a tech-savvy professional with a strong understanding of computer systems and networks. They should be detail-oriented, with excellent problem-solving and communication skills. The ability to explain technical issues to non-technical users is crucial, as is patience and a customer-oriented approach.

HLX Staffing is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

[forminator_form id="6854"]

Job Features

Job CategoryIT Support

Company: HLX Staffing HLX Staffing, a global leader in virtual staffing solutions, is currently seeking a proactive and knowledgeable Information Technology Support professional. This role is based at...